Low-cost supplier of tools for the care and rehabilitation.
RCS Pro is a specialist trading company for aids relating to care, rehabilitation and nutrition.
We are a company based in the state capital of North Rhine-Westphalia, founded as a subsidiary of a local medical supply store, and have now built a company on a warehouse area of over 1,000m² that supplies customers all over Europe.
We have set ourselves the goal of being able to offer our end consumer customers practical, high-quality products from well-known manufacturers at an affordable price. For both caring relatives and inpatient facilities, you will find tools to make care easier, for rehabilitation and everything you need for a healthy diet when normal food intake is no longer sufficient.
Our employees include qualified geriatric nurses and nurses who are very familiar with the field of nursing. In Germany and neighboring countries, they are always looking for new products that make life easier in old age, rehabilitation after serious illnesses, and also care.
With RCS Pro there are no pre-made images or texts. Each item has been checked for its effectiveness or properties by at least 3 employees before it is photographed by the in-house product photographer and described by our own employees. If possible, the description contains no unnecessary foreign words and as little specialist terminology as necessary so that every reader can understand and understand the product and its application without any problems. Every visitor to the site has the opportunity to contact the relevant employees directly and specifically for their concerns via different email addresses. If you are looking for a specific product that is not in the portfolio, you have the option of contacting purchasing directly, or the shipping department for shipping information. Customer complaints or other requests also reach the responsible department directly via your own email address and can therefore be processed immediately.
RCS Pro has had a certified management system according to DIN EN ISO 9001 and DIN EN ISO 13485 for years and is a company verified by Trusted Shop. The tests are carried out at regular intervals by external auditors and thus ensure the highest level of security for our customers. Payment methods such as TÜV certified instant transfer or PayPal give additional security to anyone who wants to shop at RCS Pro. Data protection is also very important at RCS Pro. Every customer who registers with RCS Pro via Positive SSL can have their data deleted from our shop's customer file immediately after their order has been sent, thereby ensuring that advertising or newsletters are not sent.
If a customer does not want to place an order via the online shop due to concerns about their personal data, they can also order by fax, telephone or e-mail at any time. We also offer our customers various payment options to choose from.
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